Apprise® Care login
"In the past, a Hong Kong employee would call me with system questions..sometimes in the middle of the night. I logged the inquiries, waited for a response and then contacted Hong Kong with the answer. Now, those inquiries can be logged directly with Apprise Care Asia for same day response." - IT Manager, CPP
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Customer Support
Support that Makes a Difference
The support you get after you've implemented your ERP solution is critical to your ongoing success. That's why Apprise Software offers three flexible support options that let you choose the level and type of support you need to meet your unique business requirements. And no matter which option you choose, Apprise Software's industry knowledgeable support professionals will work in collaboration with you to identify and resolve technical issues, provide advice and recommendations on business processes and best practices, and help tailor your solution to maximize efficiencies and business benefits.
Around the Clock and Around the World
We are available to assist you 24 hours each business day through a variety of support tools. Research issues and technical tips in our online Knowledgebase for immediate answers to your questions. Log, track and resolve issues from anywhere, at any time, through our online Apprise® Care portal. Get immediate access to how-to instructions and detailed product information through our extensive online product Help. Leverage interactive product training and tutorials for in-depth learning on various product capabilities through our library of online, self-paced tutorials. Speak with a live, knowledgeable support analyst at our Help Desk to trouble shoot, diagnose and resolve your critical issues.
The dedicated professionals at Apprise Software are focused on meeting the needs of our customers on an ongoing basis. We pride ourselves on customer satisfaction and on being a part of your continued success. To ensure we stay well connected with your needs, we host regular Customer Conferences and an online forum to encourage both peer-to-peer networking and interaction and information sharing between our customers and the various teams at Apprise Software. Learn more about how our ERP software and services can help you meet your business needs.
Learn more about our three flexible support options
Read about our pre- and post-sales professional services
Get acquainted with our products